Early December the RosterBuster team travelled down to Hong Kong for a Hong Kong Meetup. The goal of this visit was to better connect with our users and have meetings with airlines and roster software suppliers to discuss future collaboration possibilities.
User Meetup at Coffee Academics
It is always a great chance to meet up with key users when our team travels abroad. Having an informal talk about the challenges they face in their professional careers and personal lives gives us great insights. This time we plannend the meetup at Coffee Academics in the Wang Chai district.
A handful of users took the time to stop by; attendee numbers do not have to be large, on occasions like this it is all about quality conversations. Biggest takeaway for us was that due to unions and legislation the approach of roster changes is handled very differently in Hong Kong than in other regions. Also we see that the HK community of pilots and cabin crew is very tight and they are well connected, more than in other regions of the world. Thanks Andrew for setting this up!
During our corporate meetings we took the opportunity to introduce the great potential that RosterBuster Connect has to offer. This is our newest product specifically created for airlines and is all about better connecting crews to the operational process. With this approach we are able to realize significant cost savings, up to 5% of the total crew costs.
Email, phone and intranet postings don’t reach field teams effectively, leaving them in the dark on important information. With RosterBuster Connect, airlines securely deliver targeted information right to their crew’s mobile devices. No longer out of the loop, crew get relevant content delivered on-time, with the ability to easily refer back to it while on the job. With RosterBuster Connect, you can:
- Schedule messages in advance
- Include any relevant media, such as links, images or video
- Target specific users based on crew details like position, location, flight, documents or skills
- Get visibility into Messages engagement with open and click through metrics
A manageable employee communication app that keeps everyone in the loop. RosterBuster Connect was received very well by the airlines we spoke during our Hong Kong visit. Currently we are exploring to start trials with them. Interested to be part of such a trial? Please contact our sales team here.